Room Services Specialist

St. Luke's Health System•Boise, ID

2d•Onsite

About The Position

St. Luke’s Health System is seeking a dedicated Room Service Specialist to join their team in Boise. This entry-level position provides foundational experience, hands-on skill development, and a supportive environment. The Room Services Specialist, under direct supervision, receives and processes patients food orders throughout the hospital system. This role is an entry point into a meaningful healthcare career.

Requirements

Entry-level position
Direct supervision
Ability to answer phones and input food orders
Responsible for accuracy of patients food order
Knowledge of prescribed diet limitations and/or allergens
Ability to make recommendations and suggestions regarding menu items
Ability to resolve basic issues using knowledge of procedures and policies
Adherence to health and safety requirements
Ability to calculate and prepare enteral feeding and infant formulas
Ability to serve as first point of contact for patients
May require preparation of records and reports

Responsibilities

Receives and processes patients food orders throughout the hospital system.
Answers phones and inputs food orders for patients throughout the hospital system based on protocols.
Ensures accuracy of patients food order, in accordance with any prescribed diet limitations and/or allergens.
Makes knowledgeable, informed and articulate recommendations and suggestions regarding all menu items.
Resolves basic issues using knowledge of procedures and policies. Refers more complex issues to higher-level staff.
Adheres to health and safety requirements in order to meet regulatory and company standards.
Calculates and prepares enteral feeding and infant formulas in accordance with physician's orders.
Serves as the first point of contact, with patients, for food services.
May prepare necessary records and reports.
Performs other duties and responsibilities as assigned.