Room Service
Vail Resorts•Vail, CO
•Onsite
About The Position
Room Service servers are responsible for ensuring that all hotel guests have the highest quality in-room dining experience possible. Take dining orders over the phone in a courteous, professional, and knowledgeable manner; set delivery trays with high attention to detail, and ensure correct items are delivered to each guest! Work in conjunction with the kitchen staff to provide guests with up-to-date menu information and any available specials.
Requirements
- Ability to stand for extended periods of time.
- Ability to bend, lift, and carry heavy objects.
- Must be 21 years of age or older to serve alcohol.
- High School education desirable.
- Previous food service experience desirable.
- Good personal hygiene and neat appearance is required.
- Ability to deal with customers courteously and efficiently, including ability to be polite but authoritative with disorderly or intoxicated patrons.
- Basic reading, writing, and math skills are required.
Responsibilities
- Provide superior service to our customers (internal and external) at all times.
- Stock service stations with supplies, beverages, condiments, etc.
- Take orders using proper phone etiquette and demonstrate knowledge of menus.
- Knowledge of fine food and beverage - including preparation, presentation, and service.
- Clean and maintain service stations as well as other work areas.
- Perform routine food preparation tasks as assigned.
- Basic wine, spirit, and beer knowledge and understanding of UDABC laws.
- Provide in-room dining tableside service as requested.
- Ensure that alcoholic beverages are not sold or served to underage customers/guests.
- Maintain log and frequent pickups to ensure dirty dishes are not in rooms or hallways.
- Perform other duties as assigned.
Benefits
- Free passes for employees
- Employee discounted lift tickets for friends and family
- Free ski lessons
- Employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
