Room Service Tray Runner- Waukesha Memorial Hospital- Part Time

ProHealth Care•Waukesha, WI

7d•Onsite

About The Position

Begin your story with ProHealth Care Food Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. This part time position will be scheduled 24 hours every 2 weeks. Shift start times vary from 3:00pm - 5:00pm and end times vary from 7:00pm - 8:00pm depending on scheduled position. Every other weekend along with a rotating holiday schedule are required. There may be some cross training opportunities as well as AM opportunities available. This is not a seasonal position. Within our open concept dining spaces, patrons can find amazing cuisine ranging from gourmet hand crafted salads, scratch made comfort-food recipes, and our own interpretation of ethnic and global cuisine. Grab-and-Go items offer excellent nourishment for those on the move, and our weekly specials and promotional events provide the necessary Spice-of-Life variety. Our High-End Catering Team can compete with any 5-star establishment and easily erases the stigma attached to “Hospital Food”. We are also proud to support our local vendors by brewing and serving Door County Coffee in addition to sourcing the freshest ingredients available. No need to continue your search; culinary excellence awaits!

Requirements

1 year of relevant experience preferred
High School Diploma/GED preferred
This position requires candidates to be at least 16 years old based on the duties involved and hospital safety policies.

Responsibilities

Performs all necessary duties to serve food.
Follows scripted communication and uses two patient identifier when entering a patient’s room.
Delivers food to patients in a friendly manner and responds to complaints, requests and questions in a knowledgeable and polite manner.
Communicates any special requests, unresolved issues or complaints to food service coordinator, supervisor or manager.
Uses two patient identifiers and verifies the diet according to established procedure before passing patient trays.
Delivers food to patient/customers in a friendly manner and responds to complaints, requests and questions in a knowledgeable and polite manner.
Maintains a clean and safe work environment and reports any unsafe conditions of food, property and equipment.
Is able to fill out facilities report, safety report and iservice request.
Is responsible for filling food requisitions on the floors.
Is responsible for filling supply list for room service.
Trouble shoots complaints in conjunction with leads, supervisors and managers.
Rotates food items for freshness and safety with as little food waste as possible.