Room Service Runner

Atrium Hospitality • Des Moines, IA

3d • Onsite

About The Position

The Room Service Runner is responsible for greeting guests, managing dining reservations, and providing attentive table service. This role involves taking and delivering food and beverage orders accurately and efficiently, processing guest payments, and ensuring proper reporting of tips. Additionally, the Room Service Runner will maintain the cleanliness and organization of dining stations and service areas, and support the team by assisting with phone orders, amenities, and guest inquiries.

Requirements

• Six (6) months of customer service, restaurant, or cashier experience (preferred)
• Food Safety and Alcohol Awareness certifications (or ability to obtain within 60 days)
• Friendly, professional demeanor with a genuine passion for hospitality
• Ability to lift up to 50 lbs, bend, squat, and stand for long periods
• Flexible availability including days, early mornings, evenings, weekends, and holidays

Responsibilities

• Greet guests, manage dining reservations, and provide attentive table service
• Take and deliver food and beverage orders accurately and efficiently
• Process guest payments and ensure proper reporting of tips
• Maintain cleanliness and organization of dining stations and service areas
• Support team by assisting with phone orders, amenities, and guest inquiries

Benefits

• 401(k) plan with company match
• Medical, dental, and vision insurance options
• Paid Time Off & Vacation
• Exclusive Atrium Traveler and brand discount programs
• DailyPay
• Wellness programs
• Tuition reimbursement
• Exclusive discounts on favorite brands and services
• Community service and volunteer programs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed