Room Service Server - Room Service 2 - PT

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

3d•Onsite

About The Position

The Room Service Server provides fast and flawless service to In Room Dining Guests. The server will be responsible for providing exceptional personalized service to guest, but not limited to making and arrangements for guests on and off property.

Requirements

Minimum three (3) years of previous Food and Beverage experience in a high-pace environment with cocktail serving experience
experience in large and heavy tray handling is preferred
possess excellent interpersonal service skills with a friendly and professional demeanor
manage multiple tasks and remain calm in very high paced and stressful environment and work under pressure
ability to speak and to listen in a public forum
basic math skill is required.

Responsibilities

Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina and proper mental attitude and ability to deal effectively with guests, physical ability to access all areas of the facility, withstand prolonged standing, stretching, bending, kneeling, lifting and carrying items weighting up to 25 lbs without restriction.
Must be congenial and have neat, professional appearance with good personal hygiene.
Must be reliable and conscientious, possess the ability to interact (in English) with guests, co-workers and supervisory staff.
Must be accuracy and detail oriented with strong interpersonal and communication skills.
The ability to act quickly and exercise good judgment under pressure and/or conflict situations is a must.
Must be able to stand and walk, entire shift.