Server-Room Service-Part Time

Pinehurst Careers•Pinehurst, NC

1d•Onsite

About The Position

The primary responsibility of the Room Service server is to effectively deliver Food and Beverage products in a timely fashion according to specific Standard Operating Procedures. This role is part of the Pinehurst team, a company with over a century of welcoming guests. The company's culture is centered on its purpose: "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Its values include Genuine Hospitality, Being Trustworthy, Good Stewards, and Inspired Innovation. Every employee is expected to contribute to upholding this culture, perform job duties consistently, and handle other assigned tasks in an ever-changing environment.

Requirements

High school diploma or general education degree (GED)
Minimum of 3 months related experience
Valid driver’s license
Successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines
Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely

Responsibilities

Driving a company vehicle and/or company insured vehicle, following safe, defensive driving practices at all times, obeying all traffic laws, regulations, signals and markings, using a seat belt, and following Company policies and procedures, including the Substance Abuse Policy.
Reporting any accidents immediately and cooperating fully with insurance claims investigations.
Greeting Member/Guest in a timely, friendly, professional manner, using Member/Guest's name at least three times during service period.
Efficiently delivering and serving food and/or beverage orders.
Retrieving previously delivered items from rooms.
Being knowledgeable of menu items, preparation and prices.
Being responsible for the financial accounting of each ticket according to established procedures.
Proper use of Micros system (When applicable).
Responding to and informing supervisor of any Member/Guest questions, complaints and suggestions.
Attending Resort training classes as required.
Attending outlet staff meetings as scheduled.
Performing assigned side work.
Checking out with supervisor.
Being available to work in various locations of Food and Beverage outlets depending on business levels.
Working holidays wherever needed even if your primary outlet is closed.