Room Service Server

Marriott Vacations Worldwide • Williamsburg, FL

1d • Onsite

About The Position

As a Room Service Server at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled.

Requirements

• Available to work various shifts, holidays, and both weekend days.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
• The position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Responsibilities

• Takes orders through telephone or in person and serves food and beverages to guests.
• Ensures delivery tray has all necessary utensils and supplies.
• Answers questions on menu selections.
• Delivers food to guest rooms in a timely manner.
• Communicates with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
• Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Records transactions in POS system at the time of order.
• Checks in with guests to ensure satisfaction with each food course and/or beverages.
• Completes opening and closing duties, including restocking items, turning on/off lights, etc.
• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Benefits

• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities
• Free on-site associate parking during shift
• Uniform laundering (Front Office, Engineering, and Housekeeping)
• Discount at all on-site Food & Beverage outlets
• Work shoe credit through Shoes for Crews twice a year
• Bi-annual team building events
• Quarterly celebrations, Associate of the Month, Associate Appreciation Week
• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees