Part Time Room Service Server
HEI Hotels and Resorts•San Antonio, TX
•Onsite
About The Position
Work with Room Service Team in the serving of guests to ensure positive guest experience.
Requirements
- Ability to communicate well with guests.
- Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.
- Ability to transport large trays weighing up to 30lbs. with or without reasonable accommodation.
- Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Nice To Haves
- Hotel experience preferred.
Responsibilities
- Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
- Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
- Set up and deliver all VIP amenities.
- Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.
- Complete all shift side work as outlined in the hotel’s operating policies and procedures.
- Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales.
- Report all communication to immediate shift supervisor.
- Perform all cash handling responsibilities in accordance with company policies and procedures.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Benefits
- Comprehensive health insurance
- Employer-matching 401k plans
- On-site perks
- Complimentary meals
- Free bus passes
- Significantly discounted downtown parking
- Marriott Room Rate Discount program
- Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
- Vision insurance programs through EyeMed
- Vacation, Sick and Holiday programs
- Pet insurance through the ASPCA
- Supplemental, Spousal and Child Life insurance
- Short and Long-Term Disability plans
- 401(k) Savings Plan with matching funds
- Discounts through our 'YouDecide' and Hotel Room Discount programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
