DoubleTree Salt Lake City Airport - Room Service Server
About The Position
The Room Service Server is responsible for taking and delivering customer's In-Room food and drink orders, serve food and beverages, prepare itemized checks, and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The Mesero de Room Service is responsible for taking and delivering ordenes de comidas y bebidas En-Cuarto, servir comidas y bebidas en cuarto, preparar cuenta y aceptar pago ; proveer el servicio de más alta calidad posible a los huéspedes y a los meseros mientras mantiene los niveles más altos de limpieza y saneamiento durante las horas de operación.
Requirements
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Alcohol Awareness Certification (must comply with State regulations)
- Food Handlers certification (must comply with State regulations)
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Tiene que poder expresar claramente información e ideas.
- Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.
- Tiene que poder trabajar bien bajo presión.
- Tiene que poder bregar efectivamente con problemas en el trabajo, incluyendo el poder anticipar, evitar y resolver problemas cuando sea necesario.
Responsibilities
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
- Perform opening and closing side work according to Aimbridge Hospitality standards to ensure that guests are served promptly and efficiently.
- Serve guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
- Ensure that the room service area and Cafe wait station is kept clean and tidy.
- Follow Aimbridge Hospitality's portion control and checking procedures precisely.
- Be familiar with the operation of the P.O.S. system.
- Carry out cashiering functions in closing checks and servicing the guest.
- Follow all state liquor laws.
- Maintain a warm, friendly demeanor at all times.
- Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.
- Perform other tasks/jobs as assigned by the supervisor or manager.
- Access to back of house areas of the hotel and sensitive information
- Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank
- Interact and occasionally have unsupervised contact with guests and/or colleagues
- Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets
- Maintain a high level of trust and responsibility
- Represent the company with certain level of reputation and good character as well as exercise sound judgement
Benefits
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
- Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
