In Room Dinning Server

Marcus Corporation•Palm Desert, CA
•Onsite

About The Position

In Room Dinning Server If you are passionate about hospitality, thrive in a boutique luxury environment, and are driven to create exceptional guest experiences, an exciting opportunity awaits in the heart of Palm Desert. At HOTEL PASEO, Autograph Collection, contemporary sophistication blends seamlessly with the relaxed energy of the desert, creating a destination that is both vibrant and refined. We are seeking a Room Service/In Room Dining Server who will be responsible for delivering menu items directly to our guest’s rooms in a professional and timely manner ensuring total satisfaction. Part of the Milwaukee-based Marcus Hotels & Resorts portfolio, HOTEL PASEO offers guests a distinctive desert retreat featuring 150 thoughtfully designed guest rooms and suites, many showcasing breathtaking views of the San Jacinto Mountains and palm-lined landscape. Guests can unwind by our resort-style pool and on-site spa, explore the area on complimentary bicycles, and enjoy inspired dining at Larkspur Grill, Lemon Drop Pool Bar or Café Paseo. Located along world-renowned El Paseo, our boutique hotel places guests steps from premier shopping, art galleries, acclaimed restaurants, and vibrant nightlife while serving as the perfect gateway to Palm Springs and the Coachella Valley. We have opportunities for both full time and part time associates.

Requirements

  • Knowledge of food, beverage, and service standards, no previous experience required.
  • In-depth understanding of beverages and wines.
  • Familiarity with all menu items and their accompaniments and ability to memorize and promote menu items effectively.
  • Proficient in English for customer communication and understanding product instructions.
  • Capable of lifting and transporting up to 50lbs.
  • Knowledge of room service operations, staffing, and guest relations.
  • Strong multitasking and time management skills to maintain service standards.

Responsibilities

  • Learn all menu items in food and beverage outlets and the proper garnishments to execute proper plate set-up.
  • Prepare trays and deliver to rooms.
  • Maintain complete guest satisfaction by maintaining Marriott service standards.
  • Check floors to be sure all trays and carts are retrieved.
  • Prepare and deliver guest amenities.
  • Maintain all cleanliness and sanitation of Room Service area along with personal hygiene.
  • Other duties as assigned.

Benefits

  • Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Paid time off
  • 401k with employer match
  • Ability to grow your career and transfer from one property to another
  • Early wage access
  • Free parking
  • And more!
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