Room Service Host/Cashier - GVR

Durango Casino & Resort•Henderson, NV

2d•Onsite

About The Position

Greet and seat Guests pleasantly, quickly, and efficiently in an excellent manner. Ensure proper service. Ensure the efficient and smooth operation of the restaurant. Communicate all Guest opportunities/situations to management or relief personnel. Answer phones, take reservations and coordinate reservations. Have knowledge of all service employees' responsibilities, including but not limited to the food servers, bus persons, and runners. Have detailed knowledge of the facility and its amenities. Be aware of activities in dining room, including but not limited the service standards being used, the bussing of tables, station assignments, special functions, the presence of executives, and the availability or unavailability of particular items. Run cash register and handle money. Ensure employee safety. Assist in bussing and/or resetting tables. Remove debris (napkins, straws, etc.) from the floor as necessary. Monitor door at all times to ensure prompt seating of Guests. Responsible for cleanliness of host/hostess stand, floors, menus, signage, and special boards. Responsible for register bank and all money, charges and comps collected during a shift. Have knowledge of all methods of check tendering (Cash, comp, coupon, credit card, gift certificates, etc.) Balance all checks at the end of the shift and turn in work, in a neat and organized manner.

Requirements

Must be 21 years or older.
Minimum of 1 year experience in a fast-paced high-energy service environment.
Ability to courteously and efficiently interact with Guests to ensure their satisfaction while dining, in accordance with all Company standards, policies, and procedures.
Manage time effectively with minimum supervision.
Obtain all required work cards.

Nice To Haves

Cash handling experience preferred.

Responsibilities

Greet and seat Guests pleasantly, quickly, and efficiently.
Ensure proper service and the efficient and smooth operation of the restaurant.
Communicate Guest opportunities/situations to management or relief personnel.
Answer phones, take reservations and coordinate reservations.
Have knowledge of all service employees' responsibilities.
Have detailed knowledge of the facility and its amenities.
Be aware of activities in the dining room, including service standards, bussing of tables, station assignments, special functions, presence of executives, and item availability.
Run cash register and handle money.
Ensure employee safety.
Assist in bussing and/or resetting tables.
Remove debris from the floor as necessary.
Monitor the door at all times to ensure prompt seating of Guests.
Maintain cleanliness of the host/hostess stand, floors, menus, signage, and special boards.
Manage the register bank and all money, charges, and comps collected during a shift.
Have knowledge of all methods of check tendering.
Balance all checks at the end of the shift and turn in work in a neat and organized manner.