Room Inspector-Hotel Housekeeping

Holiday Inn Express & Suites Chicago South-Lansing•Lansing, IL

1d•Onsite

About The Position

An IHG Room Inspector ensures guest rooms meet high brand standards by meticulously checking cleanliness and quality after housekeeping cleaning. They verify rooms are "fresh and welcoming," covering everything from bed-making to bathroom sanitation, and report maintenance issues. Key duties include inspecting rooms, coordinating with staff, and updating room status.

Requirements

High school diploma or equivalent.
Two years prior hotel housekeeping experience.
Exceptional attention to detail is essential to identify hair, dust, or sanitation issues.
Ability to stand, walk, kneel, and work in a fast-paced environment.
Knowledge of cleaning chemicals, safety protocols (e.g., MSDS, OSHA), and experience with Property Management Systems.
Ability to multi-task and prioritize.
Excellent communication and customer service skills.
Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

Supervisory experience desired.

Responsibilities

Inspects guest rooms, including bathrooms, for cleanliness, sanitization, and compliance with IHG brand standards.
Identifies and reports maintenance issues, such as broken fixtures, malfunctioning equipment, or damages.
Updates the Room Management System/Front Desk with the status of rooms (e.g., Clean/Vacant) and ensures prompt turnover.
Assists in training new housekeeping employees, supervises staff, and ensures inventory is properly used.
Ensures all in-room amenities are stocked and that the room meets a high aesthetic standard to ensure guest satisfaction.
Performs room attendant duties, when required.
Performs other duties as requested by management.