ICONA Golden Inn - Room Inspector

ICONA RESORTS 1•Avalon, NJ

10d•Onsite

About The Position

The Room Inspector is responsible for assisting the Housekeeping Supervisor, performing deep-cleaning inspections, and ensuring guest satisfaction. This role operates in a hotel setting and requires good physical resilience and the ability to work at a high pace while standing throughout the day.

Requirements

High school diploma, or equivalent.
Prior Housekeeping experience.
Good physical resilience and ability to work at a high pace while standing throughout the day.
Regularly required to talk and hear.
Standing, walking, bending, kneeling, stooping and crouching.
Lifting of products weighing up to 50 pounds.
Stand- Over 2/3rd of the time
Walk- Over 2/3rd of the time
Use hands to fingers, handle or feel- Over 2/3rd of the time
Reach with arms and hands- Over 2/3rd of the time
Climb or balance- Up to 2/3rd of the time
Stoop, kneel, crouch or crawl- Up to 2/3rd of the time
Talk or hear- Over 2/3rd of the time
Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time
Adherence to all policy and procedures delineated in the ICONA Handbook

Nice To Haves

Communication Proficiency.
Guest Focus.
Detail Oriented.
Thoroughness.
Organizational Skills.

Responsibilities

Oversee Housekeeping activities to ensure clean, orderly and attractive rooms, while making sure policies and procedures are being followed.
Continuous cleaning inspections of guest rooms, hallways and common areas.
Oversee Houseman to ensure continuous motion of laundry and trash collection.
Report any maintenance issues immediately to Facilities, including all furniture, fittings and equipment.
Takes found items to designated lost and found area if guest has checked out.
Handles guest complaints concerning housekeeping service or refers problem to management.
Monitor housekeeping supplies and equipment and conduct periodic inventories.
Assist train housekeeping staff on all policies, procedures and standards.
Maintain a safe work environment- ensure all operational and safety procedures are properly followed.
Wear the proper uniform; ensures all housekeeping staff wears the proper uniform.
All guests must be treated in a manner to ensure their complete satisfaction.
Always strive to exceed guests’ expectations.
Performs other duties as directed.
Weekly attendance to Aloha Culture Meeting.