Room Attendant
About The Position
Joining the team at Residence Inn Capitol National Mall offers a unique and rewarding experience. This hotel is not only conveniently located near iconic landmarks like the U.S. Capitol Building, the National Mall, and Smithsonian Museums, but it also embodies a commitment to excellence and guest satisfaction. Employees benefit from a supportive and dynamic work atmosphere, where teamwork and respect are highly valued, fostering a collaborative environment that encourages personal and professional growth. Additionally, the hotel's proximity to the Federal Center SW Metro makes commuting easy and convenient. Working at Residence Inn Washington, DC means being part of a community that values safety, cleanliness, and exceptional service, making it an ideal place to grow and thrive in the hospitality industry.
Requirements
- Ability to stand for long periods of time
- Ability to lift, carry and bend during majority of shift
- Ability to work independently
Responsibilities
- Clean assigned rooms/suites according to standards. This includes making beds, cleaning bathrooms, vacuuming, dusting, and arranging furniture.
- Place and restock useable items in the rooms/suites including paper items, soap, and towels.
- Clean exterior entry areas and hallways.
- Maintain and restock housekeeping cart each day.
- Responsible for the proper administration of key control for issued keys and keys left by guests in rooms/suites.
- Bring all lost and found items to the Executive Housekeeper’s office for logging and storage.
- Notify Executive Housekeeper immediately of any out of ordinary situation in the guestrooms/suites.
- Take laundry and dry-cleaning orders from guests.
- Accommodate guests’ special requests.
- Ensure confidentiality and security of the room/suite.
- Keep linen closets and supply areas organized and tidy.
- Report any maintenance needs, handle guests’ requests and/or complaints.
- Adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, these contained in the employee handbook.
Benefits
- health insurance
- dental insurance
- vision insurance
- leaves of absence
- retirement plans
- paid time off
- hotel room discounts
- daily pay access
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
