ROOM ATTENDANT-HOSPITALITY
About The Position
The Room Attendant cleans guest rooms, suites, and public areas in a timely and thorough manner, following hotel standards and procedures. Duties include making beds; dusting, vacuuming, cleaning, and sanitizing; removing trash; and replenishing guest rooms and bathrooms with amenities, supplies, linens, and terry goods. The attendant notifies a supervisor when rooms are serviced and reports repairs, unsafe conditions, deficiencies, and guest complaints. The position may also involve operating the housekeeping laundry room by washing, drying, and folding linens and towels; assisting with laundry and restocking carts; and helping with deep-cleaning projects. The Room Attendant monitors supplies and amenities, minimizes waste, ensures chemicals are labeled and used safely, handles lost-and-found items according to procedures, and helps maintain the appearance of all hotel areas. The role requires check-in and check-out with the manager on duty at the beginning and end of each shift, as well as daily communication and coordination with other departments to support teamwork and quality service.
Requirements
- Carry or lift items weighing up to 50 pounds.
- Push and pull up to 150 pounds.
- Stand and move frequently.
- Frequently bend, stoop, and kneel.
- Be willing to work weekends and/or holidays.
Nice To Haves
- Communication skills.
- Customer service skills.
- Well-groomed and professional appearance.
- Self-motivation.
- Ability to work well as part of a team.
- Attention to detail.
Responsibilities
- Clean and service assigned guest rooms and public areas according to hotel standards and procedures.
- Make beds; dust, vacuum, clean, and sanitize rooms; and remove trash.
- Replenish rooms and bathrooms with amenities, supplies, linens, and terry goods.
- Notify a supervisor when service is complete.
- Report repairs, unsafe conditions, and room deficiencies to a supervisor.
- Assist with deep-cleaning projects as needed.
- Label chemicals and follow safe working practices when using cleaning chemicals.
- Work as a laundry attendant if required, including washing, drying, and folding linens and towels.
- Assist with laundry and restocking carts.
- Report, turn in, or log lost-and-found items according to procedures.
- Monitor and control housekeeping supplies and amenities and minimize waste.
- Help ensure the proper appearance of all hotel areas.
- Check in and out with the manager on duty at the beginning and end of each shift.
- Notify a supervisor of guest complaints.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
