Room Attendant Experience Curator

Coury Hospitality•Palo Alto, CA

1d•Onsite

About The Position

Coury Hospitality is hiring a Room Attendant to support the dual-branded campus of Hotel Citrine Palo Alto, a Tribute Portfolio Hotel, and AC Hotel Palo Alto. The role helps deliver boutique-inspired hospitality and modern guest experiences to business travelers, visitors, and the local community. The Room Attendant cleans and services guest rooms, suites, and stayover rooms according to Marriott brand standards. The position maintains clean, well-presented guest spaces, responds professionally to guest requests, reports maintenance or safety concerns, follows safety and sanitation procedures, and works collaboratively with hotel teams. The role also supports sustainability initiatives and operational efficiencies across the campus.

Requirements

Strong attention to detail and commitment to cleanliness and quality standards.
Ability to work efficiently and independently in a fast-paced hospitality environment.
Excellent customer service and communication skills.
Positive attitude and willingness to work as part of a collaborative team.
Ability to prioritize tasks and maintain productivity throughout the shift.
Ability to stand, bend, reach, and perform repetitive physical tasks for extended periods.
Ability to lift up to 25 pounds and push or pull housekeeping carts and equipment.
Flexibility to work weekends, holidays, and varied shifts based on business needs.

Nice To Haves

Previous hotel housekeeping or cleaning experience is preferred, but not required.

Responsibilities

Clean and service assigned guest rooms, suites, and stayover rooms in accordance with Marriott brand standards.
Make beds, replace linens, replenish towels, and restock guest room amenities.
Clean guest bathrooms, sleeping areas, and guest touchpoints.
Inspect rooms for cleanliness, maintenance concerns, and brand presentation standards before guest arrival.
Promptly report maintenance issues, damaged items, and safety concerns to the appropriate department.
Respond to guest requests professionally and urgently with a service-first mindset.
Keep housekeeping carts, closets, and storage areas organized and well stocked.
Follow safety, sanitation, chemical handling, and security procedures.
Protect guest privacy and confidentiality.
Collaborate with Housekeeping leadership, Front Office, Engineering, and fellow Curators to deliver guest experiences.
Support sustainability initiatives and operational efficiencies throughout the campus.