Room Attendant

Spire Hospitality•Peabody, MA

7h•$17•Onsite

About The Position

The hotel is centrally located on Boston’s North Shore, near Salem, Gloucester, Rockport, and Cape Ann, offering access to local attractions and Boston's culture. It features 183 rooms, 10,000 sq. ft. of event space, and the Ithaki Modern Mediterranean Restaurant. SPIRE Hospitality, a management company, focuses on creating memorable guest experiences and providing best-in-class service. As a Room Attendant, you will be a vital member of the Housekeeping TEAM, responsible for delivering outstanding Guest Services and ensuring guest satisfaction by creating a home-away-from-home atmosphere, making guests feel a sense of relief and comfort upon entering their room.

Requirements

High school diploma or its equivalent
Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Nice To Haves

Previous Housekeeping Room Attendant experience preferred

Responsibilities

Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction