Room Attendant

The Cliffs Hotel and Spa•Pismo Beach, CA

1d•Onsite

About The Position

The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast, offering beautiful ocean views of Pismo Beach and a team known for outstanding customer service. As a locally owned business and proud supporter of the Central Coast Community, The Cliffs Hotel & Spa offers employee appreciation events, daily discounted lunches, and special hotel benefits. The Housekeeping Team is seeking a detail-oriented, optimistic, and motivated part-time Room Attendant who can create a sense of luxury while ensuring guest room cleanliness.

Requirements

High School Diploma
Previous housekeeping-related experience preferred
Problem Solving - Identifies and resolves problems in a timely manner
Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance
Team Work - Contributes to building a positive team spirit
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment
Organizational Support - Follows policies and procedures including but not limited to, dress code policies
Adaptability - Able to deal with frequent change, delays, or unexpected events
Attendance/Punctuality - Is consistently at work and on time
Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan
Initiative - Asks for and offers help when needed
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently
Professionalism - Treats others with respect and consideration regardless of their status or position
Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality
Quantity - Meets productivity standards; Completes work in timely manner
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly
Requires grasping, twisting, writing, standing, sitting, climbing stairs, walking, repetitive motions, hearing, visual acuity
Ability to lift up to 40 pounds
Ability to stand continuously during shift (8 hours)
Ability to work in stressful situations

Responsibilities

Performs routine duties in the cleaning and servicing of guestrooms and baths under supervision of an inspector.
Enters and prepares the room for cleaning.
Cleans rooms in accordance to specific company minutes per room standard.
Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company standards, including, but not limited to: making beds; emptying wastebaskets; hanging shower curtains; sweeping, scrubbing, and cleaning floors; and dusting furniture.
Replenishes supplies such as drinking glasses, writing and guest directories, bathroom supplies, and linen.
Deep cleans areas as directed by supervisor including, but not limited to: washing walls, windows, door panels, and sills.
Uses all chemicals in an appropriate manner.
Turns in all lost and found items as needed.
Cleans the closet.
Vacuums the carpet.
Checks and secures the room.
Attends staff meetings.
Reports any maintenance problems as they occur to the maintenance department and the department head or manager on duty.
Reports any unusual occurrences or requests to the department head or manager on duty.
Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Understands that business demands sometimes make it necessary to have employees take on additional duties and responsibilities set forth by management at any time.
Completes all other tasks as assigned by manager.