Room Attendant

The Ballantyne Hotel & Spa, Charlotte • Charlotte, NC

1d • Onsite

About The Position

As a Room Attendant you will play a crucial role in ensuring our guests have a comfortable and memorable stay. Your primary responsibility is to maintain the cleanliness and presentation of guest rooms and public areas.

Requirements

• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to lift and carry heavy objects.
• Ability to work flexible hours, including weekends and holidays.

Nice To Haves

• Previous housekeeping experience preferred, but not required.

Responsibilities

• Clean and sanitize guest rooms, including making beds, changing linens, and replacing towels.
• Dust and polish furniture, fixtures, and mirrors.
• Vacuum carpets and mop floors.
• Clean and sanitize bathrooms, including toilets, sinks, and bathtubs.
• Empty trash cans and replace trash bags.
• Restock guest rooms with amenities, such as toiletries and linens.
• Clean and maintain public areas, including hallways, stairwells, and lobbies.
• Sweep, mop, and vacuum public areas as needed.
• Wipe down surfaces and sanitize high-touch areas.
• Respond to guest requests and inquiries in a friendly and professional manner.
• Report any maintenance issues or safety concerns to the appropriate department.
• Follow all hotel policies and procedures.
• Assist with laundry duties, as needed.
• Participate in inventory control and supply management.
• Other duties as assigned.

Benefits

• Medical, Dental, Vision
• Hotel Discounts
• Paid Time Off
• Employee Assistance program
• 401(k)
• Resort Stay Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees