Room Attendant

Westmont Group•Denver, CO

31d•$19 - $20•Onsite

About The Position

First impressions are everything. As a Room Attendant with Embassy Suites, you play a vital role in delivering an exceptional guest experience. You are responsible for creating clean, comfortable, and welcoming environments that allow our guests to relax and feel at home. Through attention to detail, efficiency, and pride in your work, you directly contribute to guest satisfaction, brand standards, and the overall success of the property. Room Attendants are ambassadors of the hotel, promoting a positive image through professionalism, teamwork, and service excellence. Every room you service represents our commitment to quality and hospitality.

Requirements

Push Heavy carts.
Bend and reach to dust, clean and make beds
Stand and walk for varying lengths of time, often long periods.
Talk to many different kinds of people to give information, answer questions and provide required services.
Visually inspect rooms for cleanliness and guest belongings that have been left behind.
Use written communication skills to mark completed rooms on daily paperwork.
Move fingers, arms and hands quickly and easily to perform cleaning duties.
Lift all equipment and supplies on and off cart.

Responsibilities

Responsible for cleaning and maintaining the guest rooms, public areas, back of the house areas such as linen room and laundry areas, according to company procedures and at a level that meets or exceeds company standards.
Stocks cart to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
Observes knocking procedures upon entering a guest room.
Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
Reports clean rooms to supervisor for inspection.
Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
Secures guest room doors upon exiting the room.
Keeps the corridors and service area neat at all times.
Turns in all lost and found items and all guest room keys.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to management.
Reports accidents, injuries, near-misses, property damage or loss to management.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by management.
Assists other Housekeeping Personnel when need.