Room Attendant

Parable Hospitality•Los Angeles, CA

19h•Onsite

About The Position

The Wayfarer DTLA, a Tapestry Collection by Hilton, is looking for a dynamic Room Attendant to join the team! The Room Attendant will be instrumental in making a great first impression for our guests! They are responsible for cleaning rooms, hallways and other areas as assigned and complying with Company standards.

Requirements

Making beds
Dusting
Vacuuming
Cleaning bathrooms completely
Wiping down walls
Following Company policy for room amenities
Turning in all items left in guestroom to manager immediately
Maintaining complete security of master room key
Returning the key at the end of shift
Reporting any maintenance items that need immediate attention
Assisting with laundry as needed
Reporting any missing/found articles or damage to the Executive Housekeeper
Providing assistance to other team members and departments

Responsibilities

Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
Communicate effectively with guests and fellow team members.
Clean guest rooms to Company standards including but not limited to making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, etc.
Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and General Manager.
Follow Company policy for room amenities.
Turn in all items left in guestroom to manager immediately.
Maintain complete security of master room key. Return the key at the end of shift.
Never leave the property with key.
Report any maintenance items that need immediate attention.
Assist with laundry as needed.
Report any missing/found articles or damage to the Executive Housekeeper.
Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
Perform other duties as assigned, requested or deemed necessary by management.