Part Time Room Attendant- Ulysses

ASH (UK) Co Ltd • Baltimore, MD

15d • Onsite

About The Position

The Room Attendant is responsible for cleaning and servicing all guest rooms, removing soiled linen and trash, making up rooms according to standard operating procedures, and cleaning public areas and back-of-house as requested. This role also involves keeping housekeeping closets and office areas organized, using amenities and cleaning products safely, assisting guests with requests, and respecting guest privacy and security at all times. The position requires adherence to all safety and security protocols.

Requirements

• Can work hours that will spread over weekdays, weekends and holidays
• Can work well under stress or in high-pressure situations
• Strongly committed to complying and following security, safety and privacy regulations
• Has exceptional communication skills - there is no such thing as over communicating
• Must be able to communicate and interact in English. The tone is positive and courteous, always genuine to provide service and assistance
• Previous housekeeping experience desirable
• Must be able to perform well while working with little or no supervision
• Must be able to lift-up to 20 pounds regularly and up to 50 pounds on occasion. Must be able to stand, walk, and work on feet for extended periods of time. Requires grasping, writing, typing / keying, extended periods of standing, walking, repetitive motions, hearing, and visual acuity

Nice To Haves

• Will be passionate about providing exceptional service according to ASH Hotels brand standards
• Is an effective listener that excels at understanding and resolving issues raised by coworkers and guests - no inquiry goes unanswered
• Enjoys and thrives in an environment where service, creativity, optimism and design are the cues for outstanding guest experiences

Responsibilities

• Cleaning and servicing all guest rooms, removing soiled linen and trash, following company standards for these tasks
• Making up rooms following standard operating procedures and according to management and/or guest requests
• Cleaning public areas and back-of-house at Swann House as requested
• Keeping housekeeping closets and office areas well organized and free of clutter
• Use amenities and cleaning products in a controlled and safe way
• Assist guests with requests whenever possible
• Respect guest privacy and security at all times
• Follow all safety and security protocols at all times

Benefits

• 5 vacation days
• 5 paid sick days
• 11 paid holidays
• 401k with 4% company match, dollar for dollar
• 40% Gym Membership Discount
• Food & beverage discount and discounted hotel rooms at all ASH properties
• Opportunity for growth within Hotel Ulysses and parent company ASH NYC.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed