Room Attendant

Springwood Hospitality • Martinsburg, WV

11d • Onsite

About The Position

Responsible for the cleanliness and arrangement of supplies in guest rooms to exceed the guest’s expectations. This is a part-time position that requires weekend availability.

Requirements

• The ability to communicate with our guests in English is necessary.
• Be able to lift and carry 30 pounds; push and pull 60 pounds.
• When through training associate should continue to practice skills taught.

Responsibilities

• Provide the highest quality of service to the guest at all times.
• Daily clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status.
• Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and window coverings, floors and carpets.
• Thoroughly clean bathroom and vanity areas.
• Replenish supplies such as drinking glasses and writing supplies.
• Assist in general clean program by changing all blankets, duvets/bedspreads, and mattress pads as required at your property or as needed.
• Complete assigned daily room projects (thresholds, edging, etc.).
• Assist in the carpet care program by daily spot cleaning guest room carpets as the room is being cleaned.
• Maintain a clean and orderly housekeeping cart and restocks it daily.
• Report any damaged or inoperable room items to Maintenance via a work order.
• Report any discrepancies to the Housekeeping Manager.
• Assist in maintaining other areas of the hotel in a clean and orderly condition (e.g., associate lounge and locker room, public areas, stairwells, and back of the house area).
• Respond to guest requests and inquiries immediately.
• Wear proper uniform at all times in accordance with the Standards of Appearance.
• Have a thorough knowledge of emergency procedures.
• Follow cleaning procedures as trained by Housekeeping Manager.
• Practice safety standards at all times and be alert to hazardous conditions.
• Report or correct any hazardous conditions observed immediately.
• Always practice good sanitization habits when cleaning the guest room.
• Must be thoroughly familiar with Associate Handbook.
• Associate must adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the Associate Handbook.
• Other duties as assigned, of which the associate is capable of performing.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed