Room Attendant

Commonwealth Hotels • Covington, KY

43d • Onsite

About The Position

Join Our Team at the Holiday Inn Express & Suites Cincinnati Riverfront! The Holiday Inn Express & Suites Cincinnati Riverfront is seeking a Hotel Room Attendant, Guest Room Attendant or Housekeeper. About Us: Working at the Holiday Inn Express & Suites Cincinnati Riverfront offers numerous benefits, including professional growth within the globally recognized IHG brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work environment. The Holiday Inn Express & Suites Cincinnati Riverfront is in Covington, Kentucky, just a mile from downtown Cincinnati, our hotel offers a perfect blend of convenience and community. As a smaller, select-service property with around 30 employees, we operate in an environment where everyone knows and supports each other. We are proud to be ranked #2 of 9 on TripAdvisor, recognized by the American Bus Association as one of the Best Places to Stay, and recipients of several Commonwealth Annual Awards for our outstanding service. Our prime location puts you close to dining and events at Main Strasse Village, and just minutes from major attractions like Great American Ballpark, Paul Brown Stadium, and the PromoWest Pavilion Ovation Music Center. If you are looking to join a welcoming team in a vibrant area, Holiday Inn Express & Suites Cincinnati Riverfront is the perfect place for you. Why This Role? Working as a Hotel Room Attendant, Guest Room Attendant or Housekeeper at Holiday Inn & Suites Cincinnati Riverfront offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence, and providing opportunities for growth. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to engaging guest experience.

Requirements

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.
• Applicants should have flexibility to work weekends & holidays

Responsibilities

• Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
• Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
• Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
• Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
• Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
• Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
• Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
• Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
• Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

Benefits

• Comprehensive Benefits: Medical, Dental and Vision
• Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED