Room Attendant

The Cliffs Hotel and Spa•Shell Beach, CA

1d•Onsite

About The Position

The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast. We are seeking a detail-oriented, optimistic, and motivated part-time Room Attendant who can create a sense of luxury while ensuring guest room cleanliness. The Housekeeping Team at The Cliffs Hotel & Spa is continuously growing and expanding.

Requirements

High School Diploma
Previous housekeeping-related experience preferred
Problem Solving - Identifies and resolves problems in a timely manner
Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance
Team Work - Contributes to building a positive team spirit.
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Organizational Support - Follows policies and procedures including but not limited to, dress code policies
Adaptability - Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Asks for and offers help when needed.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Treats others with respect and consideration regardless of their status or position.
Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials prop

Responsibilities

Performs routine duties in the cleaning and servicing of guestrooms and baths under supervision of an inspector.
Enters and prepares the room for cleaning.
Cleans rooms in accordance to specific company minutes per room standard
Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company including, but not limited to: making beds; emptying wastebaskets; hanging shower curtains; sweeping, scrubbing, and clean floors; and dusting furniture
Replenishes supplies such as drinking glasses, writing and guest directories, bathroom supplies, and linen.
Deep cleans areas as directed by supervisor including, but not limited to: washing walls, windows, door panels, and sills
Uses all chemicals in an appropriate manner.
Turns in all lost and found items as needed
Cleans the closet.
Vacuums the carpet.
Checks and secures the room.
Attends staff meetings.
Reports any maintenance problems as they occur to the maintenance department and the department head or manager on duty.
Reports any unusual occurrences or requests to the department head or manager on duty.
Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Understands that business demands sometimes make it necessary to have employees take on additional duties and responsibilities set forth by management at any time.
Completes all other tasks as assigned by manager