Room Attendant

B.F. Saul Company Hospitality Group • Washington, DC

12d • Onsite

About The Position

The Room Attendant is responsible for the cleanliness of the guestrooms, daily and nightly, according to The Hay Adams Standards of Excellence. The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep.

Requirements

• Must be able to understand, speak, read and write basic English.
• Must be able to read and comprehend simple instructions.
• Be able to effectively present information to customers, clients and other employees within the organization.
• Must be able to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals.
• Must be able to apply common sense to carry out simple written or verbal instructions.
• Must be able to work with minimum supervision.
• Reach with hands and arms.
• Stoop, kneel, crouch or crawl.
• Frequent walking and standing.
• Lift or move weights ranging from 10 to 25 pounds.

Nice To Haves

• A high school education or its equivalent preferred.
• Previous housekeeping experience highly preferred.

Responsibilities

• Make guestroom beds.
• Clean and dust guestrooms and bathrooms.
• Do special room cleaning projects when required.
• Set up guest room amenities.
• Provide PM turndown service when scheduled, to include the cleaning of remaining unmade AM rooms as per established standard.
• Report any maintenance needs to the Housekeeping Office.
• Reports special cleaning needs to the Office Coordinator (e.g. Carpets, Chandeliers).
• Account for linen inventories.
• Ensure the comfort of all guests.
• Turn in all Lost and Found items to the Housekeeping Department.
• Deliver items to guest rooms upon request.
• Remain current with hotel information.
• Maintain and clean storage closets and caddies.
• Perform Lobby Attendant or Linen Room Attendant duties if needed.
• Report any suspicious persons, activities or hazardous conditions to the Security department and/or Housekeeping Manager.
• Perform any reasonable duties as required and directed.
• Should be able to work any day including holidays.

Benefits

• healthcare benefits
• a 401(k) plan
• short-term and long-term disability coverage
• basic life insurance
• bonus plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED