Room Attendant

LM SERVICES CORPORATION GROUP•St. Louis, MO

23d•Onsite

About The Position

To clean and stock guest rooms to ensure the company’s high standards of cleanliness. This role involves cleaning various surfaces, making beds, dusting, and maintaining the cleanliness of public spaces. The Room Attendant is also responsible for replenishing guest room amenities and supplies, reporting maintenance issues, and interacting with guests in a friendly and helpful manner.

Requirements

Ability to push or pull equipment weighing up to 150 pounds.
Ability to lift and carry objects weighing an average of 25-50 pounds.
Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
Ability to communicate effectively with other associates, as well as guests.
Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum of __ rooms as specified by management.
Basic ability to comprehend the English language sufficient to understand information such as labels and instructions and basic guest requests.
Any combination of education and experience that provides the required knowledge, skills and abilities to perform the job.
All associates must maintain a neat, clean and well groomed appearance (specific standards available).

Responsibilities

Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, windows and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
Spot clean stains on walls, doors, carpet and furniture.
Strip and make beds, changing bed linens which may require lifting bedspreads weighing a maximum of 40 pounds.
Change all bed linen including bed skirt, mattress topper and pillow protector as needed.
Dust all furniture, pictures, window ledges, and shelves thoroughly.
Check under bed to remove trash or other debris.
Maintain cleanliness of public space, i.e.: lobby, public restrooms, offices, elevators and stairways as assigned.
Push and pull vacuum throughout entire room and empty trash.
Replenish amenities, linens, and supplies in guest rooms.
Sign for keys, retrieve, push cart weighing up to 150 pounds.
Visually inspect rooms for cleanliness and appearance and signify completion of room.
Report all repairs or maintenance problems to supervisor.
Greet guests in hallways or in passing, ask if they are enjoying their stay.
Respond in a timely manner to guests requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested.
Report all suspicious persons, activities or hazardous and unsafe conditions to a supervisor or manager.
Turn in all items found to the property Lost and Found Department.
Other duties as assigned by the supervisor such as cleaning rooms, assisting Room Attendants or cross training when necessary.