Room Attendant

HRI Hospitality•Richmond, VA

64d•Onsite

About The Position

This hotel, located in the heart of Virginia’s capital in the historic Miller & Rhoads building, is just steps from the Richmond Convention Center and Virginia State Capitol. Blending historic charm with modern amenities, it provides an engaging downtown environment for hospitality professionals serving both business and leisure travelers. The Room Attendant will maintain cleanliness standards of the Brand/Hotel in all guest rooms and public areas.

Requirements

Minimum 18 years of age
US work authorization required
Must meet grooming standards
Min 6 months previous room attendant/housekeeping experience in hotel/resort or similar
Able to lift, carry, push, and pull up to 50 pounds
Able to work on your feet for extended periods of time
Must be able to use hands, arms, and fingers for extended periods of time.
Ability to work as part of a team
Able to work with little or no supervision
Strong attention to detail as it pertains to cleanliness standards
Able to demonstrate high energy, and strong enthusiasm for customer service
Able to effectively communicate in English

Responsibilities

Arrive at scheduled start time in appropriate uniform and ready for work.
Clean a standard of 16 rooms per day; may be more on busier days.
Clean each assigned guest room according to brand/hotel cleanliness standards. This includes, dusting, vacuuming, cleaning floors & bathrooms, straightening furniture, spot cleaning walls, windowsills door frames, etc.
Make all beds in assigned guest rooms and replace linens as needed/requested by guests.
Replenish all assigned guest rooms with standard room & bathroom amenities. This includes, soap, shampoo, conditioner, terry, tissue, coffee, creamer, drinking glasses, writing supplies, etc.
Collect & discard trash from guest rooms.
Prepare housekeeping cart with daily supplies and maintain cleanliness of cart.
Follow proper procedures when recovering lost and found items and communicate to manager/supervisor as needed.
Report all maintenance deficiencies in guest rooms and throughout other guest areas you’re working in.
Watch for safety hazards and report them immediately to your manager/supervisor.
Follow all instructions when filling spray bottles with cleaning chemicals; never mix chemicals.
Maintain control of keys issued and return them at the end of each shift.
Perform other duties as directed, developed, or assigned.
Attend all mandatory Department and Hotel meetings.
Complete all required training within timeframe allotted.
Act in accordance with fire, health and safety regulations and follow the correct procedures as required.
Support environmental commitments by acquiring the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.