Room Attendant

Four Winds Casinos Career Site•South Bend, IN

12h•Onsite

About The Position

Responsible for achieving and maintaining an exceptional standard of cleanliness throughout the guest rooms of the hotel. This role involves a variety of cleaning tasks to ensure guest satisfaction and adherence to safety regulations. The position also requires promoting a positive atmosphere for guests and colleagues.

Requirements

Ability to perform each essential duty satisfactorily.
Must possess effective communication and organizational skills.
This position requires a Level 4 Gaming License.
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to respond to common inquiries from other employees or guests.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense reasoning to variety of situations.
Applicant must successfully complete screening for essential job functions.

Nice To Haves

High school diploma or general education degree (GED) preferred.

Responsibilities

Vacuums, sweeps, scrubs, mops, and cleans carpet and flooring in guest rooms.
Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest rooms.
Scrubs, disinfects and deodorizes showers, toilets, washbasins, and other bathroom and vanity fixtures.
Removes trash and debris from guest rooms.
Strips beds, collects dirty linens, and makes beds with fresh linens.
Replenishes linens, amenities and other supplies in guest rooms.
Works in a clean, sanitary, safe, and organized manner, abiding by all health and safety regulations.
Reports items found in guest rooms to supervisor and/or properly tags lost and found items.
Routinely inspects guest rooms for maintenance needs, such as burned-out light bulbs, plumbing or electrical problems, carpentry needs, or other special problems, and reports it to the housekeeping office, for proper resolution.
Takes responsibility for a “Pass Key” during assigned shift by signing out and turning in to housekeeping management at end of shift to appropriate person.
Maintains and cleans all equipment used throughout shift.
Completes proper reports.
Replenishes linens, amenities, and other supplies in his/her work station.
Creates an atmosphere of fun for all casino guests.
Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.