Housekeeper - EVEN Hotel Pittsburgh Downtown

IHG•Pittsburgh, PA

5d•Onsite

About The Position

As a Room Attendant, you will ensure that our rooms and suites are always fresh and welcoming for our guests. You will create a haven for them to escape and relax in, or get some last-minute work done. At EVEN Hotels, wellness is built in, and we strive to help guests stay well and happy when they're away from home. Each hotel has an elite team of guest-focused and wellness-savvy staff, ready to be an advocate of the brand and bring a personal touch. Energetic and friendly individuals will thrive at EVEN.

Requirements

Fitness is important as it's a physical role and you'll be on your feet most of the day.
Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
Ability to bend and kneel to complete some activities.
Literacy skills - reading, writing and basic maths skills.
Flexible attitude to shifts – may need to work nights, weekends and/or holidays.

Responsibilities

Ensure rooms are at their best, making them special and memorable for guests.
Assist guests with requests such as toothbrushes or directions.
Keep supervisor updated on room service progress and alert them to any needed repairs.
Follow established safety procedures and wear protective equipment when needed.
Monitor and control supplies and amenities, and minimize waste.
Report, turn in, and/or log all lost and found items according to established procedures.
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
May regularly assist with deep cleaning projects.
May have turndown duties.
May assist with other duties as assigned.