Room Attendant - Hilton Tucson El Conquistador

Desert Hospitality Management, LLCOro Valley, AZ
Onsite

About The Position

The Housekeeping Room Attendant is responsible for cleaning and servicing guest rooms and assigned areas in a timely, efficient, and organized manner to ensure a safe, comfortable, and welcoming environment for all guests.

Requirements

  • Basic reading, writing, and math skills preferred
  • Strong attention to detail
  • Good organizational and time-management skills
  • Ability to work independently and as part of a team
  • Strong customer service skills
  • Ability to identify and solve basic problems

Nice To Haves

  • Prior housekeeping experience is helpful but not required

Responsibilities

  • Clean and service assigned guest rooms according to hotel standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities.
  • Ensure rooms are cleaned, inspected, and ready for occupancy within established time standards.
  • Notify the Front Desk when rooms are ready to be released for sale and report any delays to a supervisor.
  • Identify and report maintenance or safety issues promptly.
  • Respond courteously and efficiently to guest requests, ensuring follow-up and guest satisfaction.
  • Maintain a clean, organized, and fully stocked linen cart and supply area.
  • Safeguard all assigned equipment, keys, and supplies.
  • Follow lost-and-found procedures and report all discovered items to a supervisor.
  • Participate in team cleaning and self-inspection programs to maintain quality standards.
  • Maintain a professional appearance and positive attitude at all times.
  • Follow all company policies, procedures, and safety guidelines.
  • Perform other duties as assigned by management.
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