ROOM ATTENDANT

Lais Hotel Properties L•Niagara-on-the-Lake, ON

38d•CA$0 - CA$19•Onsite

About The Position

Vintage Hotels & Niagara’s Finest Hotels is currently seeking a Room Attendant to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team. This posting is for an existing vacancy within Lais Hotel Properties Limited. The primary function of this role is to ensure that guestrooms are cleaned and maintained in a manner consistent with a superior quality hotel.

Requirements

Excellent hygiene is a necessity and standard
Must be flexible for various shifts including weekends and holidays
Able to work unsupervised
Good organization skills
Excellent communication skills, especially oral and telephone skills

Nice To Haves

Grade 12 is recommended
Second language is an asset
Hospitality experience is considered an asset
WHMIS training an asset
Previous up-selling and/or sales experience is considered an asset

Responsibilities

Providing personalized and exceptional guest service at every given opportunity
Ensures bathrooms are clean and free of hair
Ensures guest room areas are clean and free of dust
Ensures carpets are vacuumed daily
Ensures corridors and guest room doors are clean
Maintains equipment, locker, cupboards, and vacuums
Ensures cart room and cart are well maintained and organized
Reports any maintenance needed in rooms to the Maintenance Department
Reports anything missing in rooms to the Housekeeping Supervisor on duty
All articles found in rooms to be taken to lost & found daily to ensure the items are logged and labelled correctly
Having a thorough knowledge of Lais Hotel Properties’ products and services
Suggesting additional products and services meeting our Guests’ specific preferences
Assessing guests’ individual needs to meet standards for additional products and services
Actively seeking ways to meet Guests’ product or service needs
All other duties as assigned