Room Attendant

Spire Hospitality•Dedham, MA

105d•Onsite

About The Position

Our hotel offers sensibly priced accommodations within steps of Legacy Place shopping and entertainment facility. Attractions like Gillette Stadium and Faniuel Hall are an easy and convenient drive in either direction. Enjoy dinner at our Asian-inspired restaurant, Bamboo. 200 Rooms, 5,000 sq. ft. event space. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Requirements

High school diploma or its equivalent
Previous Housekeeping Room Attendant experience preferred

Responsibilities

Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction