Room Attendant - Hotel Polaris

Hotel Polaris at US Airforce Academy • Colorado Springs, CO

4d • Onsite

About The Position

Hotel Polaris is seeking an exceptional Housekeeping Room Attendant to join their team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. The role significantly influences the unique and distinctive experiences delivered to guests and team members alike. They are looking for someone who wants to be a part of something bigger and shares a passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with communities.

Requirements

• Must be at least 18 years of age.
• Ability to understand and communicate fluently in English both verbally, and through legible writing.
• Passion to go above and beyond, serve others, and do all things with excellence.
• Ability to work a flexible schedule that may include evenings, weekends and holidays.

Nice To Haves

• High school or equivalent education preferred.
• Previous hotel or housekeeping experience preferred.
• Experience at a comparable AAA Four Diamond/Four Star hotel and/or resort is highly desired.

Responsibilities

• Ensure completion of all cleaning and organizational responsibilities.
• Responsible for safety, cleanliness, sanitation, replenishment, and organization of guest rooms, corridors, housekeeping linen, storage closets, guest pantries, and public areas.
• Utilize the freedom to go above and beyond and take initiative to resolve any service-related matters while creating guest satisfaction and loyalty.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure guests needs are being met.
• Report to Housekeeping Supervisor and consistently communicate status of rooms to front desk.
• Diligently work with cleaning agents and equipment used in guestrooms and public spaces while following specific housekeeping processes.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Colorado Family and Medical Leave Insurance Program (FAMLI).
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED