Hotel Room Attendant

Buffalo Lodging Associates, LLCMarlborough, MA
Onsite

About The Position

We are currently looking for a Full-Time Attendant to join our Team! Our 142 room Hampton Inn by Hilton in Marlborough is located near Apex Entertainment and many corporate offices. We’re off US 20 and I-495, ten minutes from I-90. New England Sports Center and New England Baseball Complex are three miles away. Our guests from all over the country enjoy a daily complimentary breakfast. The Hampton Inn is one of 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Requirements

  • Previous experience in a hotel setting or open to training.
  • Excellent customer service skills.
  • Able to work alone or as part of a team.
  • Ability to work on feet for extended periods.
  • Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs.
  • An engaging personality.

Responsibilities

  • Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
  • Reporting discrepancies and maintenance problems to supervisor.
  • Providing excellent customer service by responding promptly to guest requests.
  • Working typical shifts that include weekends and holidays when required.

Benefits

  • Paid Weekly (Every Friday!)
  • Medical, Dental & Vision Insurance
  • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts – for You, Your Friends and Family
  • Monthly Employee Appreciation Activities & Events
  • Learning and Development Opportunities
  • Employee Referral Program
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