Room Attendant

Westmont Hospitality Group • Brantford, ON

14d

About The Position

The Housekeeper/Rooms Attendant is responsible for maintaining a clean and appealing guest room according to policy and brand standards.

Requirements

• High school graduate or equivalent.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Must be able to speak, read, write, and understand the primary language(s) used by guests visiting the workplace.
• Mental effort required in multi-tasking and handling interruptions that require refocusing.
• Listening and mental attentiveness in tasks assigned by Housekeeping Manager.
• Some heavy lifting required.
• Standing for long periods of time.
• Use of cleaning chemicals

Responsibilities

• Change bed linen daily.
• Vacuum carpeting.
• Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
• Remove fingerprints and smudges (i.e. mirrors, shiny surfaces, windows, etc.)
• Thoroughly clean the bathroom area—wash shower stall, sink, floor, toilet, etc.
• Make sure that the brand standard room set-up is complied with.
• Report all damage found in a room immediately.
• Report all missing items in a room and any personal guest items found in vacant rooms immediately.
• Notify housekeeper of al roll-a-ways or cribs in rooms for pick-up and storage.
• Responsible for pass key and ensuring it is turned in daily.
• Ensuring all “lost and found” items are turned in to Housekeeping Manager or Front Desk immediately.
• Shut off all lights, TVs, and air conditioners when leaving room.
• Secures guestrooms, ensuring all doors and windows are closed when room clean is complete
• Ensures grooming, hygiene and safety compliance are maintained according to Occupational Health & Safety, company policy and procedures.
• Reports any unusual or suspicious persons/activities happening in the area of security to the manager, therefore looking after the welfare and safety of both staff and guests.
• Assist with any additional cleaning chores that may be assigned by the Housekeeping Supervisor or Regional General Manager.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED