Room Attendant

Algonquin Resort • Lower Truro, NS

128d • Onsite

About The Position

The Housekeeping Room Attendant is responsible for ensuring that guest rooms are always ‘fresh and welcoming’ for our guests. This role involves cleaning and servicing assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards, providing genuine service and assistance to guests, and maintaining the room attendant cart by replenishing items as required. The position also requires adherence to safety procedures, responding promptly to cleaning requests, and communicating with supervisors and other departments to ensure excellent quality and service. Assisting with deep cleaning projects and adhering to all health and safety guidelines are also key aspects of the role.

Requirements

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand or walk for an extended time period
• Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays
• Flexible and energetic with the ability to work under pressure
• Literacy skills – reading, writing, and oral
• Outstanding organizational, time management, and interpersonal skills
• Work well independently and in a team environment with minimum supervision
• Self-motivated, honest, creative, capable of working in a team environment

Nice To Haves

• Previous hotel cleaning and customer service experiences are an asset

Responsibilities

• Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
• Provide genuine service and assistance to guests.
• Maintain room attendant cart, replenishing any items as required.
• Always follow established safety procedures and wear protective equipment when needed.
• Respond to housekeeping room cleaning request from either guest or management in a timely and efficient manner.
• Keep your supervisor updated on work progress and alert them to any repairs needed.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May assist with deep cleaning projects.
• Adhere to all health and safety guidelines and standards.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed