Room Attendant

HM Alpha Hotels & ResortsTucson, AZ
Onsite

About The Position

The Room Attendant will ensure that assigned rooms are fully stocked, cleaned, and serviced to a high standard. Also maintain cleanliness and appearance of all public spaces within the hotel. Promptly address guests queries and resolve guest complaints within scope of responsibilities.

Requirements

  • Ability to carry out specific oral or written instructions, frequently following a simple routine.
  • Ability to perform repetitive actions consistently.
  • Previous housekeeping or custodial experience preferred but not required
  • High school diploma or equivalent required
  • Successful completion of a background check is required prior to employment.

Responsibilities

  • Greeting guests and responding to queries.
  • Make beds in guest rooms.
  • Replenish supplies such as drinking glasses, water, coffee, writing supplies, and bathroom supplies in guest rooms.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.
  • Clean rugs, carpets, upholstered furniture and draperies, using vacuum cleaner.
  • Dust furniture and equipment.
  • Polish metalwork, such as fixtures and fittings.
  • Wash walls, ceilings, woodwork, windows, door panels, and sills.
  • Empty wastebaskets, empty and clean ashtrays, transport trash and waste to disposal area.
  • Replace light bulbs.
  • Collects soiled linens for laundering and receives and stores linen supplies in linen closet.
  • Load articles into washer and adds specified amount of detergent, soap, or other cleaning agent.
  • Lift clean, wet articles from washer and places them successively into wringers and driers for measured time cycles.
  • Sort dried articles according to identification number or type.
  • Fold and place item in appropriate storage bin.
  • Report any technical issues and maintenance needs.
  • Updating status of guest rooms on assignment sheet.
  • Returning and restocking cleaning cart at shift end.
  • Complying with all housekeeping policies, procedures, and standards.
  • Ability to perform job-related physical activities, including standing or sitting for extended periods, lifting and carrying items as needed, and performing movements such as bending, twisting, and reaching to effectively complete duties.
  • Other duties as assigned.

Benefits

  • Medical, dental, and vision (HSA available)
  • Company-paid disability & life insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401(k) with match
  • Employee discounts
  • Paid vacation & sick time
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