Room Attendant

Millennium Hotels and Resorts•Los Angeles, CA

12d•Onsite

About The Position

As our Room Attendant, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results. You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

Requirements

Passion for hospitality and delivering exceptional service
Strong communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
Solutions-oriented mindset with attention to detail
Flexibility to work varied schedules, including evenings, weekends, and holidays
Previous housekeeping or hotel experience preferred.
Knowledge of proper cleaning and sanitation procedures.
Ability to safely operate housekeeping equipment and cleaning tools.
Knowledge of proper use, handling, and storage of cleaning chemicals.
Ability to follow OSHA, hotel safety, and chemical-handling guidelines.
Strong attention to detail and ability to maintain consistent quality standards.
Ability to work efficiently while meeting room-cleaning productivity requirements.
Ability to stand, walk, bend, stoop, reach, lift, and perform repetitive movements throughout the shift.

Responsibilities

Ensure smooth, efficient operations aligned with brand standards
Identify opportunities for innovation and continuous improvement
Deliver consistent, high-quality results in a fast-paced environment
Deliver exceptional service rooted in passion for hospitality
Anticipate needs and respond with a solutions-first mindset
Create memorable, personalized experiences for every guest
Work collaboratively across teams to achieve shared goals
Communicate effectively and contribute to a positive work environment
Support a culture of respect, energy, and accountability
Follow all company policies, safety standards, and procedures
Maintain accuracy in processes, reporting, and documentation
Uphold a culture of accountability and operational excellence
Clean and maintain guest rooms, bathrooms, and assigned areas to hotel standards.
Make beds, replace linens, towels, and guest amenities.
Identify and report maintenance issues, damages, or lost-and-found items.
Safely push and maneuver a housekeeping cart.