Room Attendant

Hilton Garden Inn Polaris•Columbus, OH

14h•Onsite

About The Position

The Hilton Garden Inn Polaris is committed to distinctive quality and unparalleled customer service in all aspects of our business; as part of the team, you will discover that the pursuit of excellence is truly a rewarding aspect of your career! We are looking for a dedicated and detail-oriented Room Attendant to join the Housekeeping team at Middletown Hotel Management. In this role, you will be responsible for cleaning and maintaining guest rooms and assigned areas to the highest standards of cleanliness and presentation, creating a welcoming and comfortable environment for every guest.

Requirements

Prior housekeeping or cleaning experience preferred
Ability to communicate effectively with guests and team members
Strong written communication skills to mark completed rooms on daily paperwork.
Ability to stand and walk for extended periods
Ability to lift up to 30 pounds individually; ability to assist in moving heavier loads with team support
Requires manual dexterity to operate cleaning equipment and supplies
Ability to visually inspect rooms for cleanliness and to identify guest belongings left behind
Ability to work in a physically demanding environment with varying temperatures

Responsibilities

Clean and maintain assigned guest rooms in accordance with hotel and brand standards
Maintain a clean and fully stocked housekeeping cart at all times
Follow appropriate entry requirements for all guestrooms
Use only hotel-approved cleaning agents and follow proper handling procedures
Record room status on the assignment sheet and update codes by phone
Report any damage, hazards, or maintenance needs in guest rooms to the supervisor
Ensure all guest rooms are secured at all times
Keep chute rooms and linen rooms clean, neat, and secured
Follow the hotel's lost and found procedures
Sign in and sign out all assigned keys daily