Room Attendant

Pyramid Global Hospitality•San Antonio, TX

2d•Onsite

About The Position

Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing, with a "People First" culture. The company offers a range of employment benefits and ongoing training and development opportunities across its over 230 properties worldwide. The Hilton Garden Inn San Antonio Downtown, a property of Pyramid Global Hospitality, prides itself on being a top employer, offering a strong culture, full benefit plans, 401k with company match, and bonus programs. They seek talented individuals with a passion for service, emphasizing personal development and team success. The Room Attendant role is crucial for guest satisfaction, focusing on the cleanliness and maintenance of guest rooms, making it the "Heart of the House." This position offers growth opportunities into supervisory or management roles such as Housekeeping Supervisors, Managers, or Executive Housekeeper.

Requirements

Neat, pleasant personality
Time management skills
Ability to work on feet for an extended period
Ability to communicate effectively
Ability to read room numbers, dates, and basic instructions
Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
Lift, carry and position loads of at least 25lbs

Nice To Haves

Housekeeping experience desirable

Responsibilities

Engage with guests to ensure their stay is going well
Work as a team to accomplish the goal of resort/hotel cleanliness
Keep work cart orderly and properly stocked
Proper utilization of equipment supplies and guest amenities
Thorough cleanliness and sanitation of assigned guest areas
Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
Respect for guests’ property should always be exercised
Responsible care of equipment
Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
Remain alert, courteous, and helpful to the guests and co-workers always
Perform other related duties as requested by Floor Supervisor