Prince Waikiki: Room Attendant (On-Call)

Human Resources Team•Honolulu, HI

98d•Onsite

About The Position

Prince Waikiki is seeking a Room Attendant to join their dynamic team of hospitality professionals. This role involves performing routine tasks of cleaning and servicing guest accommodations according to hotel standards and procedures. The company emphasizes building quality relationships, adding value to every encounter, and instilling a sense of pride.

Requirements

Must be able to satisfactorily communicate verbally to receive instructions and communicate with guests.
Must be able to understand and follow directions when handling cleaning solutions and chemicals.
Must be able to handle the mental and physical demand requirements.

Responsibilities

Perform routine tasks of cleaning and servicing guests’ accommodations such as rooms, suites, bathrooms, etc. according to hotel standards and procedures.
Replenish supplies, towels, etc. for guest rooms.
Clean bathtubs, toilets, sink walls, mirrors and marble and floor surfaces using cloths, brushes, and/or authorized cleaning agents.
Strip and make beds and change bed linens.
Push and pull a vacuum cleaner throughout the entire room, including areas fronting entry door.
Empty trash.
Dust all furniture, pictures, armoires, window ledges and other areas thoroughly.
Replenish amenities, linens and supplies in guest rooms.
Responsible for the control of hotel issued keys at all times.
Keep assigned landing areas clean.
Keep all assigned equipment in good working condition.
Keep assigned carts neat, organized and restock carts prior to the start of the shift.
Report necessary maintenance and repair work needed in guest rooms.
Report any unauthorized or suspicious person on the guest room floors to security.
Follow safety procedures and policies.
Greet all guests and lends assistance if needed.
Properly handle lost and found items.
Assist in stocking supply closet and reports any shortages.
Deliver items requested by guests to the rooms.
Respond to guest inquiries. Provide guest assistance, direction and information as needed.
Perform other related duties as assigned or required.