Room Attendant

AccorHotel • Banff, AB

24d • CA$19 • Onsite

About The Position

As a Room Attendant, you bring the Rimrock’s signature standards of care to life through meticulous, thoughtful, and high-quality room presentation. You ensure every guest enters a space that feels immaculate, welcoming, and prepared with precision. This role is rooted in consistency, accuracy, quiet excellence and you find satisfaction in doing things the right way, every time. This role is about steady, focused work, delivered with care. You thrive in structure, value routine, and excel in environments where quality and attention to detail matter above all.

Requirements

• Previous experience in housekeeping or hospitality preferred, but structured training is provided.
• Strong focus on detail, consistency, and accuracy.
• Ability to work independently in a steady, task-oriented environment.
• Excellent time-management and organizational skills.
• Ability to follow established procedures and brand standards precisely.
• Comfortable working quietly, diligently, and methodically.
• Flexibility to work various shifts, including weekends and holidays.
• Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

• Experience in a luxury or high-volume hotel environment.
• Familiarity with hotel cleaning procedures, chemical handling, and room standards.
• A natural preference for precise, structured work and high-quality output.

Responsibilities

• Clean and maintain guest rooms to the highest standards, ensuring all surfaces, linens, and amenities reflect Rimrock’s elevated expectations.
• Replenish towels, linens, guest supplies, and amenities in alignment with hotel brand guidelines.
• Perform turn-down service and deliver personalized touches when required.
• Ensure all tasks are completed with consistency, care, and accuracy.
• Report damages, repairs, maintenance needs, or unusual guest room conditions promptly to supervisors.
• Follow all safety, hygiene, and sustainability procedures, including correct use of cleaning chemicals and equipment.
• Respect guest privacy and ensure confidentiality at all times.
• Complete daily task assignments methodically, ensuring rooms are cleaned within expected timeframes and to quality standards.
• Maintain housekeeping carts, equipment, and storage areas in clean, organized condition.
• Support team members as needed to ensure smooth, efficient housekeeping operations.

Benefits

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.
• Subsidized shared Staff Accommodation for full-time status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed