Room Attendant

Sand & Sea•Santa Monica, CA

3h•Onsite

About The Position

The Room Attendant is responsible for cleaning guest rooms, lobby areas, pool areas, and common areas as assigned, ensuring the Shore Hotel’s established standards of cleanliness. This position is responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Must ensure confidentiality and security of all guest rooms.

Requirements

Must have, as a minimum of 6 months experience, in a similar capacity in a hotel.
High school diploma.
Be able to work in a standing position for long periods of time (up to 5 hours).
Able to stoop, kneel, bend at the waist and reach on a daily basis to perform duties.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.
Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 14-16 standard rooms).
Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.
Knowledge of proper chemical handling.

Nice To Haves

Bilingual in English/Spanish is preferred.

Responsibilities

Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Clean assigned guest rooms by priority.
Transport carts with cleaning supplies, amenities, and linens to assigned guest room and position securely.
Empty trash containers and recycling bins.
Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
Replace dirty bed linens and make up bed with clean linens.
Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities.
Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box.
Realign furniture to floor plan.
Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones.
Inspect condition of amenities in desk, drawers and guest service directory, replace designated amounts at proper locations in room.
Vacuum throughout entire room.
Update status of rooms cleaned on assignment sheet.
Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.
Ensure security of any assigned guest room keys and/or guest property(s) turn over any lost and found items from guest rooms to supervisor to notify security.
Report any damages or maintenance problems to your supervisor.
Knowledgeable of hotel fire and emergency procedures.
Adhere to Lost and Found policy including internal key control.
Other essential room cleaning duties as operations change in the future.
Make up cribs and clean rollaway beds.
Stock laundry and supply closets.
Check under bed(s), chairs and sofa for debris and remove if present.
Performs other incidental and related duties as required and assigned.
Attention to detail.