Full-Time Room Attendant

Bass Pro Shops • Springfield, MO

12d • Onsite

About The Position

The Housekeeping room attendant is responsible for cleaning all assigned areas in accordance with Big Cedar Lodge procedures and standards.

Requirements

• High School Diploma or Equivalent
• 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
• Basic knowledge of housekeeping department duties
• Familiarity with computer software word processing, database and spreadsheet (especially Excel) is essential.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction.
• Must be detailed oriented.
• Need strong clerical, organizational and communication skills.

Responsibilities

• Provides professional, friendly service to all guests.
• Cleans corridors, lobbies, stairways, and lounges as well as guest rooms.
• Organizes work schedule from the room status list, arrivals, and departures.
• Distributes linen, towels and room supplies using wheeled carts or by hand and organize and restock cart at the end of the shift.
• Restocks room supplies such as drinking glasses, soaps, shampoos, writing supplies and replaces laundry bags and slips.
• Replaces dirty linens with clean items and stores all dirty laundry in line with company policy.
• Inspects and turns mattresses regularly, checks all appliances in rooms are in working order and realign furniture and amenities according to prescribed layout.
• Responds to guest queries and requests, responds to calls for housekeeping problems such as spills, broken glasses, deliver any requested housekeeping items to guest rooms and remove room service items.
• Ensures confidentiality and security of guest rooms and follow all company safety and security procedures.
• Observe and report damage of hotel property report any maintenance issues or safety hazards.

Benefits

• Discounts on retail merchandise
• Discounts on restaurants
• Discounts on world-class resorts
• Discounts on conservation attractions
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED