Room Attendant

Loews Hotels•Rosemont, IL

1d•Onsite

About The Position

Loews Chicago O’Hare Hotel is seeking a friendly and detail-oriented Room Attendant to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. This role is crucial in ensuring a welcoming and clean environment for all guests.

Requirements

High school diploma or equivalent work experience preferred.
Previous experience in a cleaning role preferred.
Previous experience in a hotel or resort environment preferred.
Basic English skills preferred.
Ability to walk, stand, reach and bend.
Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
Ability to work a flexible schedule, including weekends and holidays as required.

Responsibilities

Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
Replace linens, amenities, and report any irregularities or maintenance needs (i.e., broken light bulbs, defective equipment, etc.).
Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors.
Keep cleaning carts and linen closets organized, ensuring all necessary supplies are stocked and used properly.
Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner.
Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information.
Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards.
Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction.
Maintain a positive attitude and professional conduct at all times.
Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices.
Comply with all other Housekeeping Department and hotel policies and procedures.
Other duties as assigned.