Room Attendant

SpringHill Suites - Greensboro Airport • Greensboro, NC

3d

About The Position

Como Camarera de Habitaciones en SpringHill Suites - Greensboro Airport, serás responsable de mantener la limpieza y la presentación de las habitaciones para asegurar una experiencia confortable y agradable para todos nuestros huéspedes. Este rol es clave para garantizar que las habitaciones cumplan con los altos estándares de calidad y servicio que caracterizan a nuestro hotel.

As Room Attendant, you will be a vital part of the overall guest experience. You will be responsible for cleaning and preparing rooms for our overnight guests. A well-prepared room is one that is clean, fully stocked, and in good working order, which allows us to deliver an exceptional experience for our guests. If you have great attention to detail, take direction well, and like to follow a consistent routine, this might be just the job for you!

Requirements

• Experiencia previa en limpieza o roles similares es preferible pero no obligatoria.
• Capacidad para trabajar de manera eficiente y con atención al detalle.
• Habilidad para trabajar en equipo y buena actitud de servicio al cliente.
• Disponibilidad para trabajar en turnos rotativos, incluyendo fines de semana y días festivos.
• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some of the English language.
• Able to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Able to work in fast paced environment

Responsibilities

• Limpieza y orden de las habitaciones asignadas según los estándares del hotel.
• Reabastecimiento de suministros y amenities en las habitaciones.
• Reportar cualquier daño o problema técnico en las habitaciones al equipo de mantenimiento.
• Seguir los procedimientos de seguridad e higiene establecidos.
• Brindar un servicio amable y cortés a los huéspedes.
• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
• Change and replenish bed linens, towels and other guest amenities, as needed.
• Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
• Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in room or other public space.
• Attend pre-shift meetings to learn assignments and the day’s tasks.
• Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
• Ensure all rooms/assigned tasked are completed with the allotted MPR’s.

Benefits

• Ambiente de trabajo amigable y colaborativo.
• Oportunidades de crecimiento y desarrollo profesional dentro de la empresa.
• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees