Room Attendant

SpringHill Suites - Greensboro Airport • Greensboro, NC

129d • Onsite

About The Position

As a Room Attendant at SpringHill Suites - Greensboro Airport, you will be responsible for maintaining the cleanliness and presentation of guest rooms to ensure a comfortable and pleasant experience for all guests. This role is vital for the overall guest experience, ensuring rooms meet high standards of quality and service by being clean, fully stocked, and in good working order. If you have great attention to detail, take direction well, and like to follow a consistent routine, this might be just the job for you.

Requirements

• Ability to work efficiently and with attention to detail.
• Ability to work in a team and a good customer service attitude.
• Availability to work rotating shifts, including weekends and holidays.
• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Ability to understand and speak some of the English language.
• Ability to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Ability to work in a fast-paced environment.

Nice To Haves

• Previous experience in cleaning or similar roles is preferred but not mandatory.

Responsibilities

• Clean and organize assigned guest rooms according to hotel standards, including making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
• Stock housekeeping cart with cleaning supplies, fresh linens, and guest supplies.
• Change and replenish bed linens, towels, and other guest amenities as needed.
• Clean other designated areas when assigned, including restrooms, public areas, offices, and meeting rooms.
• Ensure all hotel property is in working order. Report any damage, missing articles, or mechanical problems to management or supervisor/maintenance team.
• Follow established safety and hygiene procedures.
• Provide friendly and courteous service to guests.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in rooms or other public spaces.
• Attend pre-shift meetings to learn assignments and daily tasks.
• Perform deep cleaning tasks as needed (for example, flip mattresses, move furniture).
• Ensure all rooms/assigned tasks are completed within the allotted MPR’s.

Benefits

• Opportunities for professional growth and development within the company.
• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees