Room Attendant

Sage Hospitality•Los Angeles, CA

17d•Onsite

About The Position

Hotel Per LA is seeking a Room Attendant for its independent, luxury lifestyle property located in Downtown Los Angeles. This role is with Sage Hospitality Group and requires a passionate, enthusiastic, and purpose-driven individual to deliver artful hospitality. The hotel is housed in a gorgeously restored historic building, close to cultural institutions and the city's culinary scene. It features chic guestrooms with a vintage feel, an exciting new restaurant concept (Per L'Ora), a café (Cafe Ora), and a stunning rooftop pool terrace and lounge (Bar Clara). The Room Attendant will be responsible for cleaning and preparing guest rooms to meet established standards of cleanliness and propriety to ensure guest satisfaction and maximize revenues.

Requirements

Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Responsibilities

Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.
Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
Lifts mattresses to check for soil between mattresses and under bed.
Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.

Benefits

Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company’s 401(k) program with employer matching
Employee assistance program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.