Room Attendant

Fairfield Inn and Suites Polaris • Westerville, OH

67d • Onsite

About The Position

Responsible for cleaning and maintaining guest rooms and any other areas that may be assigned based on hotel and brand standards.

Requirements

• Communicate effectively with guests and team members, i.e., provide information, answer questions, etc.
• Written communication skills to mark completed classrooms on daily paperwork.
• Stands and/or walks for different, often long, periods of time.
• Must be able to lift thirty pounds (30) individually, reaching two hundred (200) pound carts, or collectively helping team members move larger load above the weight limits mentioned above.
• Requires manual dexterity to use and handle all the necessary equipment.
• Visually inspect rooms for asymmetry, cleanliness, and possibly guests' belongings left in empty rooms.
• Work in a demanding and physical environment, with adverse fluctuations temperatures.
• Frequent reaching, turning, bending, walking, standing, climbing stairs, driving and smiling.

Responsibilities

• Keeps a clean and well-stocked cart at all times.
• Meet the appropriate entry requirements for the rooms.
• Clean assigned rooms to hotel and brand standards.
• Correctly use the cleaning products that only the hotel supplies.
• Record the status of the room on the assignment sheet and codes over the phone.
• Report any damage or hazards present in guest rooms, i.e. burnt out light bulbs, broken furniture, working bathroom, etc.
• Ensures that guest rooms are secured at all times.
• Keeps chute rooms and linen rooms tidy and safe at all times.
• Follow proper lost and found procedures.
• All assigned keys must be logged in and out daily.
• Attends company orientation and other meetings as needed.
• Comply with all policies and procedures.
• Perform any related duties requested by the supervisor.
• Helps other team members when needed.
• Follow safety, security, and emergency procedures and rules.
• Wear protective gear.
• Report accidents, injuries, hazards, near misses, defective equipment, property damage, or loss to the supervisor.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed