Room Attendant

Sun Hill Properties Inc.•Colorado Springs, CO

2d•Onsite

About The Position

The Room Attendant is responsible for maintaining the cleanliness, appearance, and overall guest readiness of assigned guest rooms and public areas. This role requires efficiency, attention to detail, flexibility, and the ability to support multiple operational areas beyond standard housekeeping duties. Such a position plays a vital role in delivering a positive guest experience by ensuring rooms meet or exceed brand standards, cleanliness expectations, and safety requirements.

Requirements

High school diploma or equivalent preferred
Prior housekeeping experience preferred; extended-stay experience strongly preferred
Experience working in a fast-paced, high-occupancy environment preferred
Exceptional attention to detail with a strong commitment to cleanliness, sanitation, and presentation standards
Demonstrated ability to inspect guest suites thoroughly and uphold quality assurance expectations
Ability to manage time effectively, prioritize tasks, and consistently meet productivity standards without compromising quality
Strong observational skills with the ability to identify maintenance deficiencies, safety hazards, and operational concerns
Professional verbal communication skills and the ability to collaborate effectively across departments
Sound judgment, accountability, and the ability to work independently with minimal supervision
Must be available days, nights, weekends, and/or holiday availability are required.
Must be able to bend, crouch, kneel, and twist in the work area.
The role involves frequent standing, walking, bending, kneeling, climbing, lifting, pushing, and pulling objects weighing up to 250lbs. often for extended periods.
Must be able to maneuver around property.
Must be able to sit for prolonged periods of time.
Must be able to operate a computer, telephone, and copier.
Must have manual dexterity to operate all office equipment.

Responsibilities

Clean and service occupied and checkout suites, including full turnover cleans
Sanitize bathrooms, living areas, and fully equipped kitchens (appliances, cabinets, countertops, sinks, refrigerators, stovetops, microwaves, dishwashers, and kitchenware as applicable)
Remove trash, food residue, grease buildup, and odors; discard expired items per policy
Restock linens, towels, and amenities; ensure proper room staging
Perform periodic deep cleaning of kitchens, appliances, furniture, and high-touch areas
Conduct thorough self-inspections before marking rooms as ready
Inspect rooms cleaned by other attendants as assigned to verify cleanliness, sanitation, presentation, and functionality
Check operation of HVAC, plumbing, lighting, locks, electronics, and kitchen appliances
Identify maintenance issues, safety hazards, or brand standard deficiencies and report promptly
Approve rooms for occupancy when standards are met
Maintain cleanliness of hallways, lobby, stairwells, laundry rooms, and other common areas
Assist with laundry operations, linen control, and supply organization
Support inventory monitoring and proper chemical usage
Assist with deep-cleaning projects and preventative maintenance efforts
Cross-train and support other operational areas as needed in a limited-service environment
Respond professionally to guest requests while respecting long-term guest privacy
Communicate room status updates accurately to the front desk
Coordinate with maintenance and management regarding repairs or concerns
Support team efficiency and provide feedback when performing inspection duties
Perform other duties as assigned by Management